Frequently Asked Questions
What is EPI Academy?
EPI Academy is an online-first learning academy operated by Epipeople Management & Consultancy in Brunei Darussalam. We select our coaches and co-develop each course with them.
What course formats do you offer?
Different goals call for different learning experiences. Choose how immersive you want yours to be.
| Feature | Skill Sprint | Skill Lab | Skill Breakthrough |
|---|---|---|---|
| Learning focus | Learn one practical skill | Develop and practise a skill | Achieve a deeper personal or professional breakthrough |
| Duration | 90 minutes | 1 day (~8 hours) | 3 days |
| Experience | Focused, practical learning | Interactive learning and guided practice | Intensive learning, practice, assignments and personal coaching |
| Practical application | Immediate takeaways | Guided exercises and application | Extended application and personal development |
| Personal coaching | Not included | Not included by default | Included |
| Best for | People who want a quick, actionable improvement | People who want to build confidence and capability through practice | People ready to invest in sustained development |
| Before enrollment | Direct registration | Discovery conversation | Discovery conversation |
| Completion requirements | At least 90% attendance | At least 90% attendance plus required activities | At least 90% attendance plus required assignments and coaching milestones |
| Certificate | Certificate of Completion | Certificate of Completion | Certificate of Completion |
| Next step | Explore Skill Sprints | Explore Skill Labs | Explore Skill Breakthroughs |
How do I register?
For a Skill Sprint, register directly from the course listing. For a Skill Lab or Skill Breakthrough, we start with a discovery conversation to confirm the course fits your goals before you register.
How do I pay?
Payment is by bank transfer in Brunei dollars (BND). After you register you receive a reference number and payment instructions. You then upload your transfer receipt, and your seat is confirmed once we have verified that payment was received.
How long is my seat held?
Your seat is held until the earlier of 24 hours after you register or 6 hours before the first session. If payment is not verified by then, the seat is released.
Can I cancel, get a refund or move to another date?
Bookings are final. We do not offer voluntary refunds, replacement sessions for missed sessions or transfers, except where the law requires otherwise. If we cancel or reschedule a course, you may choose another available date of the same course at no extra cost. See our Booking Terms.
How are sessions delivered?
Sessions are live on Zoom. We send your joining link 24 hours before the first session and a reminder 1 hour before.
What time zone are course times shown in?
Each course has an official time zone. Your confirmation shows both the official time and your local time.
Will I receive a certificate?
Yes. A Certificate of Completion is issued once you meet the attendance requirement (at least 90% of instructional time), complete the learning requirements for your course format and submit the course feedback form. Certificates can be verified online.
Are sessions recorded?
Sessions may be recorded for internal quality and record-keeping purposes. Recordings are not distributed to participants.
Do you guarantee results?
No. Our courses are educational, and what you gain depends on the joint effort of coach and participant: taking part, practising and applying what you learn. We do not guarantee any specific outcome.
How is my personal data handled?
We collect only what we need to register you and deliver your course. See our Privacy Policy.
How do I contact you?
Email hello@epipeople.com or message (+673) 8880590.